Alistair Mitchell on Mental Health, Disengaged Employees & Being an Empathetic Boss

Mental Health, Disengaged Employees & Being an Empathetic Boss

Alistair Mitchell is a Mental Health advocate, Performance Coach and Founder of Discovering the Best You. After years growing up on the land, Alistair Mitchell moved to the Gold Coast and took on a Real Estate business. He was a competitive, country kid. A high achiever, especially when it came to sport. Unfortunately, the qualities Alistair developed in his younger …

Alistair Mitchell on Mental Health, Disengaged Employees & Being an Empathetic Boss

86. Alistair Mitchell on Mental Health, Disengaged Employees & Being an Empathetic Boss

Alistair Mitchell is a mental health advocate, performance coach and the founder of Discovering the Best You. ‘Discovering the Best You,’ provides programs and presentations designed to tackle mental health in schools, businesses and sporting organisations. Alistair draws on his own battle with mental health to better equip others with the skills necessary to support people going through difficult times. …

Sean Haylan on Positive Attitude Verses Skill Set, The Growth of Tourism in Regional Areas & The Benefits of Collaboration - That bad Review Podcast

Positive Attitude Verses Skill Set, The Growth of Tourism in Regional Areas & The Benefits of Collaboration.

Sean Haylan is the General Manager of Destination Southern NSW (DSNSW). DSNSW is a regional, industry focused tourism body, driving the visitor economy in the south east of NSW. I caught up with Sean and had a great chat around the growing recognition of the tourism sector as a powerhouse industry. A sector that embraces positive attitude over skill set, …

Sean Haylan on Positive Attitude Verses Skill Set, The Growth of Tourism in Regional Areas & The Benefits of Collaboration - That bad Review Podcast

84. Sean Haylan on Positive Attitude Verses Skill Set, The Growth of Tourism in Regional Areas & The Benefits of Collaboration.

Sean Haylan is the General Manager of Destination Southern NSW (DSNSW), a regional, industry focused tourism body, driving the visitor economy in south east New South Wales. On this week’s episode of the ‘That Bad Review’ podcast series, Adrian and Sean have a great chat around the growing recognition of the tourism sector as a powerhouse industry. A sector that …

Insights for Success with Nick Ellis, Mateship & Comradery with Laura Cocking & Turning Detractors into Promoters with Timo Lorenzen

83. Insights for Success with Nick Ellis, Mateship & Comradery with Laura Cocking & Turning Detractors into Promoters with Timo Lorenzen

On this week’s episode of the ‘That Bad Review’ podcast series, we take a look at highlights from some of the conversations Adrian has had with a fantastic mix of podcast guests. We revisit the valuable insights for success offered by Nick Ellis, the General Manager of Ovolo Inchcolm in episode 56. Nick shares his advice around not judging a …

Matt Bruckner on Accessibility, Sustainability & Communicating Effectively with Guests

Accessibility, Sustainability & Communicating Effectively with Guests

Matt Bruckner is the Chief Operating Officer (COO) for NRMA Parks and Resorts, we’ve known each other for many years. My wife Casey and I secured our first park management contract through Australian Tourism Park Management (ATPM). Around the same time Matt landed a role in the ATPM accounting management team. Casey and I moved away from ATPM and explored …

Matt Bruckner on Accessibility, Sustainability & Communicating Effectively with Guests

82. Matt Bruckner on Accessibility, Sustainability & Communicating Effectively with Guests

Matt Bruckner is the Chief Operating Officer (COO) for NRMA Parks and Resorts. Adrian and Matt entered the industry around the same time, both securing jobs through the Australian Tourism Park Management (ATPM).  Adrian and his wife Casey moved away from ATPM and explored the holiday park industry as an independent husband and wife team, while Matt continued as an …

Avril Carter on: The Evolution of Reviews, Amplifying Complaints to Benefit Your Business & Reading Between the Lines of Feedback

The Evolution of Reviews, Amplifying Complaints to Benefit Your Business & Reading Between the Lines of Feedback

Avril Carter  is a Sales Director with ReviewPro, responsible for business acquisition and support within Australasia. ReviewPro provides guest intelligence solutions to hospitality businesses, with a focus on managing online reputations and delivering improved guest experiences. I was really looking forward to chatting to Avril about her role, as everyone knows how much I love reviews. I wasn’t disappointed. The …

Avril Carter on: The Evolution of Reviews, Amplifying Complaints to Benefit Your Business & Reading Between the Lines of Feedback

81. Avril Carter on: The Evolution of Reviews, Amplifying Complaints to Benefit Your Business & Reading Between the Lines of Feedback

Avril Carter  is a Sales Director with ReviewPro, responsible for business acquisition and support within Australasia. ReviewPro provides guest intelligence solutions to hospitality businesses, with a focus on managing online reputations and delivering improved guest experiences. Adrian caught up with Avril for a chat about his favourite topic, reviews. On this week’s episode of the ‘That Bad Review’ podcast series, …

Macca - Caravanning and camping

Caravanning and Camping, ‘Anti-Social’ Social Media & What Kids Won’t Learn in School

Craig ‘Macca’ McGown is a host on the Australian travel television show ‘What’s Up Downunder’, which celebrates all things caravanning and camping. I was lucky enough to catch up with Macca for the 80th episode of the ‘That Bad Review’ podcast series. We have a great chat about caravanning and camping and how Macca’s TV career began. We get serious …