Adrian Easdown on Everyone has a Story, Tips for Success & How to Effectively Scale Your Business. Feedback as a business growth tool.

Everyone has a Story, Tips for Success & How to Effectively Scale Your Business  

For this week’s episode of ‘That Bad Review’ Podcast we do things a bit differently. Instead of asking the questions, I’m interviewed by Michael Vincent for The Seachange Business Podcast. Through his podcast, Michael seeks to understand the back story behind what makes business owners successful. I was honoured have a chat with Michael about my own experience and the knowledge I’ve gathered along the way. …

Adrian Easdown on Everyone has a Story, Tips for Success & How to Effectively Scale Your Business. Feedback as a business growth tool.

79. Adrian Easdown on Everyone has a Story, Tips for Success & How to Effectively Scale Your Business.

Michael Vincent is the host of The Seachange Business Podcast. Through his podcast, Michael seeks to understand the back story behind what makes business owners successful. This week’s episode of ‘That Bad Review’ Podcast is done a bit differently. Instead of asking the questions, Adrian is interviewed by Michael. By sharing Adrian’s own experiences with podcast listeners, Michael and Adrian …

Photo of Sandi-Kate Hutchins on Increase in Pet Friendly Tourist Parks, Tips for Accommodating Pets & Connecting Guests through Music

Increase in Pet Friendly Tourist Parks, Tips for Accommodating Pets & Connecting Guests through Music

After years of operating council owned caravan parks, in 2015 Sandi-Kate Hutchins and her husband purchased their own park, Prime Pet Friendly Tourist Park in Lakes Entrance, Victoria. The park was run down and only offered a couple of worn cabins to accommodate guests traveling with pets. Over the last four years, Sandi-Kate and her husband have transformed the park. …

Photo of Sandi-Kate Hutchins on Increase in Pet Friendly Tourist Parks, Tips for Accommodating Pets & Connecting Guests through Music

78. Sandi-Kate Hutchins on Increase in Pet Friendly Tourist Parks, Tips for Accommodating Pets & Connecting Guests through Music

Sandi-Kate Hutchins is the owner-operator of Prime Pet Friendly Tourist Park in Lakes Entrance, Victoria. In four years, Sandi-Kate and her husband have transformed the run-down park into a popular pet friendly holiday destination. Adrian caught up with Sandi-Kate to chat about what sets her park apart from other pet friendly accommodation businesses. In this week’s podcast episode, Adrian and …

Robert Zatta Best Western Bluegum Motel in Dubbo

How to Soar to the Top on TripAdvisor, the Importance of Word-of-Mouth and the Pros & Cons of Mobile Check-In

Robert Zatta’s family have owned the multi-award winning Best Western Bluegum Motel in Dubbo since it’s construction thirty-five years ago. In 2014, Robert and his wife Amanda, decided to take over the management of the hotel. With Amanda’s keen eye for design and Robert’s IT and sales background they embarked on a renovation of the hotel’s infrastructure and an overhaul …

Graham Perry the Managing Director for the Best Western Hotels & Resorts Australasia on Consumer Perspective

Technology & Distribution, the Value of Partnerships & Tapping into the Consumer Perspective

Graham Perry is the Managing Director for the Best Western Hotels & Resorts, Australasia. I was lucky enough to grab a few minutes of Graham’s time during the hotel group’s National Convention held at Noosa. I was invited to the event as the official podcast media host, in an innovative effort by the Best Western to ensure important conversations discussed …

Jess Dineen Operations Manager at Noosa River Holiday Park on Empowering staff to make confident decisions

Empowering Staff to Make Confident Decisions, Benefits of the Award Process & Attracting New Target Markets

Jess Dineen, the Operations Manager at Dineen Tourism Management, recently returned from a three-month holiday travelling around Europe. I was keen to chat with Jess for this week’s podcast episode, to find out more about empowering staff so they can confidently make decisions in the absence of key management personnel. We also touch on the importance of taking time away …

Jess Dineen Operations Manager at Noosa River Holiday Park on Empowering staff to make confident decisions

72. Jess Dineen on Empowering Staff to Make Confident Decisions, Benefits of the Award Process & Attracting New Target Markets

Jess Dineen is the multi-award-winning Operations Manager at Dineen Tourism Management and an advocate for establishing a balance between work and play. Having recently returned from a three-month trip travelling around Europe, Jess is well positioned to share her views on the effects of recharging to ensure productivity within the workplace. In this week’s episode, Adrian and Jess chat about …

Karl Heyman CEO of Family Parks

69. Karl Heyman CEO of Family Parks on Having a Point of Difference, Building Mutually Beneficial Partnerships and Handling Customer Complaints Effectively

Karl Heyman is the CEO of Family Parks Australia & New Zealand, a network of pet friendly parks spanning across Australia, New Zealand and China. Before moving to Australia 8 years ago, English born Karl worked for the Caravan Club in the UK. The Caravan Club (now the Caravan and Motor Home Club) is a 107-year-old club with traditional values, …

Image of Irene Viergever, Thetford After-Market Sales & Marketing Manager

Irene Viergever from Thetford on Product Quality Assurance, Young Leaders Fostering Positive Relationships within the Industry and Journaling as a Daily Motivator

Irene Viergever, the After-Market Sales & Marketing Manager for global company Thetford, transferred to Australia from the Netherlands five years ago and instantly saw a need to grow the after-sales care department of the business. On this week’s episode, Irene and I chat about various topics, including the importance of quality assurance, her role as a future leader within the …