How to Stay Motivated to Keep Doing What You Love

I think it’s safe to say that if you’re reading this, you love your job. Maybe you’re not loving it right now, and that’s why you’re online reading blog posts. But if you’re in the accommodation industry and you care enough about your career to do some research on how to make it more fulfilling, I’d say that you’ve got …

How to Add Your Personality to Your Pitch

When you start thinking about pitching your business models and ideas to strangers, you start to wonder how your pitches are going to be delivered. Researching this topic will bring up a ton of information about what you should do. Be passionate. Be direct. Be professional. Show your personality. It’s always the last one that people get stuck on, and …

Using Technology to Bring the Hospitality Industry into the 21st Century

If you’ve been following my show or reading my blog posts, you know that technology is something I’m passionate about. I’ve been in the accommodation industry for a while now, so I wouldn’t exactly consider myself someone who is completely addicted to tech, but I realise its usefulness. My latest guest is Brad Illich, founder of NewBook. If you don’t …

10 Highly Effective Ways to Turn Guests into Advocates

One of the best tools a business owner can have in their arsenal is a group of totally dedicated clients who not only return again and again but who will bring more clients with them. I am talking about turning a favoured guest into an advocate for your business. These are the types of guests come to your defence online …

Caravanning with Kids: 5 Tips For a Successful Experience

Caravanning is a difficult process on its own. You’re constantly away from home, moving through unfamiliar territory and without a lot of the modern amenities you’ve become dependent on. Throw some children into the mix? It has the potential to become a downright disaster. The latest episode of That Bad Review featured a guest spot from Adele Dyson. Adele owns …

How to Find Bad Reviews

In today’s business landscape, word of mouth has taken on a whole new structure with the introduction of social media. Potential clients are now able to interact in a way they have never been able to before, by viewing what strangers have experienced at hotels, restaurants and holiday parks. In past decades, these reviews were limited to official channels, such …

Key Elements in Work Health and Safety Implementation

Work health and safety. It’s not a topic that most people are clamouring to talk about, but it’s one you can’t afford to ignore. On the latest episode of That Bad Review, I brought on Micah Wicham of MiSAFE Solutions, an Australian company that helps organisations across the country get their occupational health and safety up to standards. Micah’s great …

5 Tips For Conquering Your Next Interview

Interviews can be a stressful and unenjoyable experience for a lot of people, for both the person having the interview and the people running it. But it doesn’t have to be. Making sure you put your best foot forward and deliver the right perception to the interviewees can help you to stand out as the successful candidate. To make sure …

Living the Life You Want Is Not As Hard As You Think

This week’s episode of That Bad Review may stoke a bit of wanderlust in your heart. I had the pleasure of speaking with Amanda Kingsmith, co-host of The World Wanderers podcast. Amanda and her partner Ryan have done what a lot of us would love to do — making careers out of travelling and having a great time. Our chat …

Technology tips for new accommodation owners

You’ve just picked up the keys to your new business and you’re itching to get started. You open the office and sitting in front of you is a big pile of books, and it dawns on you that this mass of paper is the booking system and accounts ledgers for the business. You suddenly realise that you’ll have countless late …