Robert Zatta’s family have owned the multi-award winning Best Western Bluegum Motel in Dubbo since it’s construction thirty-five years ago. In 2014, Robert and his wife Amanda, decided to take over the management of the hotel. With Amanda’s keen eye for design and Robert’s IT and sales background they embarked on a renovation of the hotel’s infrastructure and an overhaul …
Fundamentals for Life, Working in a Data Rich, Process Poor Industry & the Benefits of Online Travel Agents (OTAs)
Colby Hutchinson – Director of Customer Experience (CX) & Brand Management Administration at Best Western® Hotels & Resorts. Despite being in the hospitality game for over 25 years, Colby Hutchinson wakes up excited to go to work. His enthusiasm is infectious. I caught up with Colby when he flew in from the United States for the Best Western Australasia National …
Technology & Distribution, the Value of Partnerships & Tapping into the Consumer Perspective
Graham Perry is the Managing Director for the Best Western Hotels & Resorts, Australasia. I was lucky enough to grab a few minutes of Graham’s time during the hotel group’s National Convention held at Noosa. I was invited to the event as the official podcast media host, in an innovative effort by the Best Western to ensure important conversations discussed …
73. Graham Perry on Technology & Distribution, the Value of Partnerships & Tapping into the Consumer Perspective
Graham Perry is the Managing Director for Best Western Hotels & Resorts Australasia. Adrian and Graham caught up during the hotel group’s National Convention held at Noosa. Adrian was invited to the event as the official podcast media host. The invitation was an innovative effort by Best Western to ensure important conversations discussed during the event were continued post conference. …