Why Feedback Can Help Your Accommodation Business to Grow

There are three elements that will make your accommodation business better and help it to grow. Your services and your cash flow are two of those elements, and the third is feedback. Businesses that only focus on the first two elements won’t necessarily suffer as a result. They will, in all likelihood, do okay and experience moderate growth; however, those …

3 Tips on How to Deliver Extraordinary Customer Service

The name of the game in hospitality is customer service! Attentive customer service can dramatically affect a guest’s experience with you… and your bottom line. It pays (literally) to pay attention to the customer service facet of your business because referrals are the best and cheapest marketing strategy. Follow these top tips and you will be on your way to …

Top Three Marketing Techniques That Everyone in Business Should Be Using … but That Most People Aren’t

Top Three Marketing Techniques That Everyone in Business Should Be Using … but That Most People Aren’t

When looking around for great marketing strategies you can use to enhance the reach of your business, it’s easy to drown in a sea of suggestions. Everyone offers advice, and some of it’s good advice… and some of it’s not so good. What’s important is to find the right marketing techniques for you and your business. In my time in …