Christopher Warren is an award-wining industry expert on sustainability, dedicating his time to better understanding how we as humans can significantly reduce our carbon footprint. Born in the UK, with a background in marketing, Christopher’s passion for sustainability came about somewhat by accident. His passion sparked during a local debate over the future of a tree lined road in the …
When Mike Hill hears someone complain about a service, or lack thereof, he would never dream of tuning out. Instead he probes for more information, he loves hearing people complain. This might seem a little strange, but when this tactic is executed by an individual with great analytical skills, a marketing background and a savvy business sense, it can only …
Chris Hartley, CEO of Global Hotel Alliance explains the importance of providing a global voice to independent and family owned hotels and hotel collections. As mega hotel brands consolidate, focusing less on asset attainment and more on rapid revenue growth, it’s the smaller family owned and independent hotels that appear to have the upper hand when it comes to an …
While it’s possible to set out the path we would like our lives to take, if there is one thing that is certain, life has a tendency to throw out curveballs when you least expect it. Situations that you just don’t see coming. The best way to tackle these unexpected situations is to take a moment to consider the possible …
Turning a passion into a career is a dream for many people, one that may seem impossible when stuck in the daily grind of life. The caravan and camping industry however, is one industry that offers a multitude of opportunities and an incredible network of individuals and organisations, that not only support everyday people to make life changing career transitions, …
The acquisition of Top Parks by Discovery Parks in 2018 resulted in the creation of Australia’s largest network of holiday parks. In this week’s episode we chat with Laura Cocking the Top Parks Business Development Manager (BDM) for WA, NT, QLD and Northern NSW. With Laura responsible for the business development for almost half the country, her understanding of the caravan and …
Children of parents who operate holiday parks often learn the trade by default, never actually realising the opportunities the lifestyle presents until they spend time away from the industry. No one knows this better than Dan Fraser, owner operator of North South Holiday Park in Christchurch, New Zealand. In this week’s episode we chat with Dan about his life growing …
Inchcolm is a unique building and justifiably is one of Brisbane’s treasured heritage-listed buildings. Designed by Eric P Trewern and built in 1930 by J. I. Green & Son, this four-storeyed building was used as medical offices for the region’s doctors. Fast forward to 1998, Inchcolm was converted into a 50 room hotel, whilst thankfully retaining many of the original features such …
When you started your business, you took those first few steps that put the business plan into motion and started inching things forward. But perhaps lately you’ve noticed that things have started to plateau and you don’t seem to be making much headway. You have a moderate amount of revenue coming in and have some guests, but things feel a …
Companies, like Hilton and Marriott, spend a lot of time and money in creating brands that are easily identified by their customers. Along with being easily recognised, branding allows these companies to create a sense of trust with their guests, which is another key element to their branding goals. Many small business owners I talk to understand that branding is …
