Below you'll find a list of all posts that have been tagged as “challenges”
Karen Baldwin is the owner-operator of Best Western Kennedy Drive Airport Motel, in Tweed Heads, NSW. We met at the Best Western Australasia conference, where Karen and her husband Steve won a ‘Quality and Service’ Award. The couple also proudly hold a number one in customer service award. In addition to these impressive accolades, they also boast the third cleanest …
Living life as a full-time traveller is dream of many. But does the reality live up to the expectation? Well, like a lot of things in life, the answer turns out to be yes and no. Welcome to That Bad Review. Each week accommodation industry leader Adrian Easdown talks to passionate people from across the industry who share their thoughts, …
