Below you'll find a list of all posts that have been tagged as “successful business”
There’s nothing like an informed, outside perspective to really make you rethink how you look at your business and industry. At least this is how it felt when I sat down with Campbell Korff in the latest episode of the That Bad Review podcast. Campbell is an Aussie lawyer turned big-time international financial whiz who has spent many years living, …
It’s not easy to make money in serviced based industries. They are full of pitfalls — angry guests, unhappy workers, uninformed managers — that can bring a business to its knees. If a business owner isn’t careful, they could become just another casualty among the multitude of failed restaurants, resorts and accommodation parks out there. But hospitality veteran Andrew Williams …
Having professional and well-designed images for your business might sound basic (and obvious) when you think about it. But you might be surprised by the number of holiday parks (and accommodation businesses) that don’t have proper photographs to document their property. In theory, providing a photo gallery of your property sounds straightforward — anyone with a digital camera and a …
Bad things happen. Bad things happen to good people. Bad things happen without rhyme or reason. It’s simply reality that we all have to accept. Bad things come in degrees – minor daily annoyances, more significant roadblocks or tremendously impactful things like the loss of a family member. On a recent episode of That Bad Review, I spoke with Tash …
There are three elements that will make your accommodation business better and help it to grow. Your services and your cash flow are two of those elements, and the third is feedback. Businesses that only focus on the first two elements won’t necessarily suffer as a result. They will, in all likelihood, do okay and experience moderate growth; however, those …
Let’s face it, some people like to put caravan parks into a box – stereotyping not only the people who run them but also those who visit them. Buying into these stereotypes is damaging because they’re mostly outdated and untrue. On a recent episode of the That Bad Review podcast, I chatted to Christie Hamilton about this exact issue. Christie …
No matter what industry you’re in, everyone at one time or another will get that bad review. And, of course, that bad review is the one that sticks in your mind. So, what should you do? What’s the best way to respond and how do you move forward? Read on to see what next steps you should take after reading …
The name of the game in hospitality is customer service! Attentive customer service can dramatically affect a guest’s experience with you… and your bottom line. It pays (literally) to pay attention to the customer service facet of your business because referrals are the best and cheapest marketing strategy. Follow these top tips and you will be on your way to …
Getting your business online is the best first step you can take to staying ahead of the competition. I outlined a few ways to do this in a previous article, but I want to expand on that information by going deeper into your company’s website – specifically search engine optimisation, usually talked about as SEO. SEO is one of the …
Australia is a hot destination for international tourists. Up to the end of April 2017, Tourism Australia states that 8.46 million international tourists visited Australia. With such a huge variety of people coming to the country, figuring out the best way to engage with them before they arrive can be a challenge. Our park is located a 40-minute drive south …
