As some holiday park owners survey the landscape in 2017, they may see news that Airbnb is booming in Australia or that the ‘uber of camping’ is going to disrupt the caravan parking industry and feel disheartened. There are certainly rapid changes taking place: tourism is evolving and well-established business models are being challenged. But there is good news to …
Property Management Software is Enhancing Guest Experience
The tourism industry is increasingly competitive these days, and at the heart of this industry is guest experience, so business operators are always looking for ways to enhance this. More and more holiday properties are turning to technology for a way to achieve said enhancement. Property management software (PMS) is designed with the intention to streamline administrative processes, capture data …
On-boarding New Staff and Avoiding Culture Issues
Having a rock solid and enjoyable culture in your business is not just a good idea, it’s fundamental to a cohesive workplace and goes along way to retaining your staff. As is the case with all facets of your business, change is inevitable. There will be times when existing staff leave or your business expands and you need to bring …
The Advantage of the Difficult Conversation
I am a big believer in providing great work environments for your staff, and for spending the time on hiring people who are the right fit for your business. I’ve outlined these key factors to having a fantastic culture in your business here, here and here if you want to dig a little deeper. But I think it’s all well …
Are you Getting Dynamic With Your Pricing Model?
I’ve made myself clear before about how I feel about discounting. It devalues your brand and ultimately brings down your profits. If you want to get into more detail about why I don’t think discounting is a good idea, head over to this article. But what other ways are there to offer pricing models outside of the stock standard peak, …
5 Top Tips to Get the Best out of Instagram
Sometimes I feel like Instagram was made for the accommodation industry. Sure, beautiful bikini clad models can kick off a career on it too, but the amount of easy marketing we get off of the platform is outstanding. However, the problem for most people is knowing where to start. Do you need to hashtag? And what does a hashtag even …
Augmented Reality – the Future of the Accommodation Industry
Technology has opened the door for accommodation owners and put them in touch with clients in ways you could only imagine in the past. There has never been a better time to push your business further, all with spending little to no money. It just takes a bit of an idea, some planning and a bit of time, and …







