Adrian Easdown on Everyone has a Story, Tips for Success & How to Effectively Scale Your Business. Feedback as a business growth tool.

79. Adrian Easdown on Everyone has a Story, Tips for Success & How to Effectively Scale Your Business.

Michael Vincent is the host of The Seachange Business Podcast. Through his podcast, Michael seeks to understand the back story behind what makes business owners successful. This week’s episode of ‘That Bad Review’ Podcast is done a bit differently. Instead of asking the questions, Adrian is interviewed by Michael. By sharing Adrian’s own experiences with podcast listeners, Michael and Adrian …

Photo of Sandi-Kate Hutchins on Increase in Pet Friendly Tourist Parks, Tips for Accommodating Pets & Connecting Guests through Music

Increase in Pet Friendly Tourist Parks, Tips for Accommodating Pets & Connecting Guests through Music

After years of operating council owned caravan parks, in 2015 Sandi-Kate Hutchins and her husband purchased their own park, Prime Pet Friendly Tourist Park in Lakes Entrance, Victoria. The park was run down and only offered a couple of worn cabins to accommodate guests traveling with pets. Over the last four years, Sandi-Kate and her husband have transformed the park. …

Robert Zatta Best Western Bluegum Motel in Dubbo

77. Robert Zatta on How to Soar to the Top on TripAdvisor, the Importance of Word-of-Mouth and the Pros & Cons of Mobile Check-In

Robert Zatta’s is the owner operator of the multi-award winning Best Western Bluegum Motel in Dubbo. Five years ago, Robert and his wife Amanda embarked on a renovation of the motel’s infrastructure and an overhaul of systems and procedures. The upgrades transformed the business, taking it from an average 3 ½ star motel to a popular 4 ½* property. In …

Robert Zatta Best Western Bluegum Motel in Dubbo

How to Soar to the Top on TripAdvisor, the Importance of Word-of-Mouth and the Pros & Cons of Mobile Check-In

Robert Zatta’s family have owned the multi-award winning Best Western Bluegum Motel in Dubbo since it’s construction thirty-five years ago. In 2014, Robert and his wife Amanda, decided to take over the management of the hotel. With Amanda’s keen eye for design and Robert’s IT and sales background they embarked on a renovation of the hotel’s infrastructure and an overhaul …

Colby Hutchinson - Director of Customer Experience (CX) & Brand Management Administration at Best Western® Hotels & Resorts on Fundamentals for Life, Working in a Data Rich, Process Poor Industry & the Benefits of Online Travel Agents (OTAs)

Fundamentals for Life, Working in a Data Rich, Process Poor Industry & the Benefits of Online Travel Agents (OTAs)

Colby Hutchinson – Director of Customer Experience (CX) & Brand Management Administration at Best Western® Hotels & Resorts. Despite being in the hospitality game for over 25 years, Colby Hutchinson wakes up excited to go to work. His enthusiasm is infectious. I caught up with Colby when he flew in from the United States for the Best Western Australasia National …

Adam Hutchinson on Freedom Camping Issues Tackled with Technology, Secrets to Success & Discovering Your Passion

Freedom Camping Issues Tackled with Technology, Secrets to Success & Discovering Your Passion  

Adam Hutchinson is the founder of CamperMate and GeoZone, two digital solutions reshaping the Caravan & Camping Industry within New Zealand. I was excited to get my geek on and chat to Adam about his business ventures and secrets to success, born from the simple desire to connect tourists with camping facilities. Freedom Camping Issues Tackled with Technology The Rugby …

Adam Hutchinson on Freedom Camping Issues Tackled with Technology, Secrets to Success & Discovering Your Passion

74. Adam Hutchinson on Freedom Camping Issues Tackled with Technology, Secrets to Success & Discovering Your Passion

Adam Hutchinson is the founder of CamperMate and GeoZone, two digital solutions reshaping the Caravan & Camping Industry in New Zealand. Born from the simple desire to connect tourists with available camping facilities, the concept has since been developed into technology that is addressing significant industry problems. In this week’s episode, Adrian and Adam discuss GPS enabled apps that reduce …

Jess Dineen Operations Manager at Noosa River Holiday Park on Empowering staff to make confident decisions

Empowering Staff to Make Confident Decisions, Benefits of the Award Process & Attracting New Target Markets

Jess Dineen, the Operations Manager at Dineen Tourism Management, recently returned from a three-month holiday travelling around Europe. I was keen to chat with Jess for this week’s podcast episode, to find out more about empowering staff so they can confidently make decisions in the absence of key management personnel. We also touch on the importance of taking time away …

Josh Carnavas, managing director of Brisbane Camperland a successful family business

Operating a Successful Family Business, Achieving Results by Taking Time Out & Industry Shaping Technology

Josh Carnavas is the Managing Director of Brisbane Camperland, a successful family business. The fact that Josh’s surname is an anagram for Caravans should be enough to deem him king of all things caravan. Or perhaps the makeshift Jayco Journey mobile studio from where he participated in this week’s podcast recording paints a better picture of his dedication to the …