Colby Hutchinson - Director of Customer Experience (CX) & Brand Management Administration at Best Western® Hotels & Resorts on Fundamentals for Life, Working in a Data Rich, Process Poor Industry & the Benefits of Online Travel Agents (OTAs)

75. Colby Hutchinson on Fundamentals for Life, Working in a Data Rich, Process Poor Industry & the Benefits of Online Travel Agents (OTAs)

Colby Hutchinson is the Director of Customer Experience (CX) & Brand Management Administration at Best Western® Hotels & Resorts. Despite being in the hospitality game for over 25 years, Colby Hutchinson wakes up each day excited to go to work. Adrian caught up with Colby after he flew in from the United States for the Best Western Australasia National Convention. …

Adam Hutchinson on Freedom Camping Issues Tackled with Technology, Secrets to Success & Discovering Your Passion

Freedom Camping Issues Tackled with Technology, Secrets to Success & Discovering Your Passion  

Adam Hutchinson is the founder of CamperMate and GeoZone, two digital solutions reshaping the Caravan & Camping Industry within New Zealand. I was excited to get my geek on and chat to Adam about his business ventures and secrets to success, born from the simple desire to connect tourists with camping facilities. Freedom Camping Issues Tackled with Technology The Rugby …

Graham Perry the Managing Director for the Best Western Hotels & Resorts Australasia on Consumer Perspective

Technology & Distribution, the Value of Partnerships & Tapping into the Consumer Perspective

Graham Perry is the Managing Director for the Best Western Hotels & Resorts, Australasia. I was lucky enough to grab a few minutes of Graham’s time during the hotel group’s National Convention held at Noosa. I was invited to the event as the official podcast media host, in an innovative effort by the Best Western to ensure important conversations discussed …

Josh Carnavas, managing director of Brisbane Camperland a successful family business

Operating a Successful Family Business, Achieving Results by Taking Time Out & Industry Shaping Technology

Josh Carnavas is the Managing Director of Brisbane Camperland, a successful family business. The fact that Josh’s surname is an anagram for Caravans should be enough to deem him king of all things caravan. Or perhaps the makeshift Jayco Journey mobile studio from where he participated in this week’s podcast recording paints a better picture of his dedication to the …

Josh Carnavas, managing director of Brisbane Camperland a successful family business

71. Josh Carnavas on Operating a Successful Family Business, Achieving Results by Taking Time Out & Industry Shaping Technology

Josh Carnavas, the Managing Director of Brisbane Camperland, boasts an interesting surname. It’s an anagram of a word related to the industry of which he is very passionate about. Have you figured it out? Adrian was fortunate enough to steer Josh away from his beloved caravans for a chat this week about the industry from a trade perspective. In this …

Justin Hales, CEO of Camplify

Justin Hales CEO of Camplify on Turning Ideas into a Successful Business, Offsetting Recreational Vehicles & the Breakdown of Traditional Education Pathways

Justin Hales is the founder and CEO of Camplify, a recreational vehicle (RV) hiring platform and a major player in the share economy industry.  After dominating the Australian market, Justin and his team launched in the UK, seeing fantastic growth in the last twelve months. Camplify will soon expand into other European countries and places like New Zealand. I caught …

Justin Hales, CEO of Camplify

70. Justin Hales CEO of Camplify on Turning Ideas into a Successful Business, Offsetting Recreational Vehicles & the Breakdown of Traditional Education Pathways

Justin Hales is the founder and CEO of Camplify, a recreational vehicle (RV) hiring platform and a major player in the share economy industry.  After dominating the Australian market, Justin and his team launched in the UK, seeing fantastic growth in the last twelve months. Camplify will soon expand into other European countries and places like New Zealand. In this …

Amir Harpaz, Co-founder & CEO of Book Outdoors, shares industry insights with Adrian Easdown on the 'That Bad Review' Podcast.

Amir Harpaz on: Industry Dilemma Solved by Book Outdoors, the Issues with 100% Occupancy & the Millennial takeover of the American RV Industry

Amir Harpaz is the Co-founder & CEO of Book Outdoors, Board Member of the Florida & Alabama Association for RV Parks & Campgrounds, and Vice President of Harp Development. Amir was invited by Newbook to speak at the Tourism Innovators Conference at the Gold Coast in June. I was lucky enough to spend a bit of one-on-one time chatting to …

Paul Bambei – CEO of ARVC on The Pros and Cons of Emotional Decision Making, the Growth of a Recession Proof Industry & Attracting Diverse Minority Groups

Paul Bambei – CEO of ARVC on The Pros and Cons of Emotional Decision Making, the Growth of a Recession Proof Industry & Attracting Diverse Minority Groups

Paul Bambei is the President and CEO of the Association of RV Parks & Campgrounds (ARVC), based in Denver, Colorado. I was fortunate enough to catch up with Paul at the Tourism Innovators Conference held at the Gold Coast this year and chat with him about the parallels and differences between the Australian and American markets. Paul Bambei was semi-retired …

Mike Hill, Co-founder of Aircamp on the Timely Birth & Death of Start-ups, the Instant Generation & the Effects of Social Media Marketing

When Mike Hill hears someone complain about a service, or lack thereof, he would never dream of tuning out. Instead he probes for more information, he loves hearing people complain. This might seem a little strange, but when this tactic is executed by an individual with great analytical skills, a marketing background and a savvy business sense, it can only …