109. Revisiting: Fundamentals for Life, Working in a Data Rich, Process Poor Industry & the Benefits of Online Travel Agents (OTAs) with Colby Hutchison
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109. Revisiting: Fundamentals for Life, Working in a Data Rich, Process Poor Industry & the Benefits of Online Travel Agents (Ep.75)

Colby Hutchinson is the Director of Customer Experience (CX) & Brand Management Administration at Best Western® Hotels & Resorts. Despite being in the hospitality game for over 25 years, Colby Hutchinson wakes up each day excited to go to work.  On this week’s episode of ‘That Bad Review’ podcast series, we revisit Adrian and Colby discussion on the valuable skills learnt while working in the hospitality industry. They chat about …

Attracting New Target Markets, Empowering Staff to Make Confident Decisions & the Benefits of the Award Process with Jess Dineen (Ep.72)
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108. Revisiting: Attracting New Target Markets, Empowering Staff to Make Confident Decisions & the Benefits of the Award Process (Ep.72)

Jess Dineen is the multi-award-winning Operations Manager at Dineen Tourism Management and an advocate for establishing a balance between work and play. On this week’s episode of ‘That Bad Review’ podcast series, we revisit Adrian’s chat with Jess about how to best prepare staff, so they can confidently make decisions in the absence of direct management. Jess shares her views on the importance of recharging to ensure productivity within the workplace.  The duo …

106. Revisiting: Achieving Results by Taking Time Out, Operating a Successful Family Business & Industry Shaping Technology (Ep. 71)

107. Revisiting: Achieving Results by Taking Time Out, Operating a Successful Family Business & Industry Shaping Technology (Ep. 71)

Josh Carnavas is the Managing Director of Brisbane Camperland, a successful family business that has risen above many hardships within a tough industry, especially early on in its development. In this week’s episode, Adrian and Josh chat about the importance of taking time away from a business, in order to make good business decisions. They discuss the advantages and pitfalls of …

Insights for Success with Nick Ellis, Mateship & Comradery with Laura Cocking & Turning Detractors into Promoters with Timo Lorenzen

Insights for Success with Nick Ellis, Mateship & Comradery with Laura Cocking & Turning Detractors into Promoters with Timo Lorenzen

This week we take a look at the highlights from conversations I have had with a fantastic mix of podcast guests. We revisit the valuable insights for success offered by Nick Ellis, the General Manager of Ovolo Inchcolm. Some great information is extracted from my chat with Laura Cocking, the Business & Park Development Manager at Top Parks, including our …

Adam Hutchinson on Freedom Camping Issues Tackled with Technology, Secrets to Success & Discovering Your Passion

Freedom Camping Issues Tackled with Technology, Secrets to Success & Discovering Your Passion  

Adam Hutchinson is the founder of CamperMate and GeoZone, two digital solutions reshaping the Caravan & Camping Industry within New Zealand. I was excited to get my geek on and chat to Adam about his business ventures and secrets to success, born from the simple desire to connect tourists with camping facilities. Freedom Camping Issues Tackled with Technology The Rugby …

Josh Carnavas, managing director of Brisbane Camperland a successful family business

Operating a Successful Family Business, Achieving Results by Taking Time Out & Industry Shaping Technology

Josh Carnavas is the Managing Director of Brisbane Camperland, a successful family business. The fact that Josh’s surname is an anagram for Caravans should be enough to deem him king of all things caravan. Or perhaps the makeshift Jayco Journey mobile studio from where he participated in this week’s podcast recording paints a better picture of his dedication to the …

52. Embracing New Technology, Using Feedback To Implement Change and Recognising The Bigger Challenges Ahead with Peter Buttigieg

There are new exciting technological changes on the horizon for those within the hospitality industry. From customer check-in kiosks to revolutionary data input systems, we’re heading full pelt into the 21st Century. Each Monday, join Adrian Easdown as he has enlightening chats with successful folks in the hospitality industry around Australia. If you’re involved in any way with caravanning, running …