Congratulations You’re a Manager! Now What?

Getting that manager role is a time when you can kick up your heels and really celebrate your achievement. Moving up the ladder in any organisation means you have put the hard work in and spent long hours making sure things work well in the business. Working on advancing your career is a job on its own, so after the …

Don’t get Lost in Comparison-itis

Imitation is the sincerest form of flattery, the old saying goes. But what happens when you look over the fence at the bloke down the road and it fills you with complete dread? Why is he doing so well? Why aren’t I as good as him? WHY DIDN’T I THINK OF THAT?!? It’s bad enough living with your own self-doubts, …

10 Essential Business Policies

Running a business is a rewarding and exciting experience that can make it an absolute pleasure to go to work… when things are going well. When you find yourself in a situation that you would rather not be involved in, like a dispute with a client or a difficult time with a team member, having a business policy to fall …

How to Add Your Personality to Your Pitch

When you start thinking about pitching your business models and ideas to strangers, you start to wonder how your pitches are going to be delivered. Researching this topic will bring up a ton of information about what you should do. Be passionate. Be direct. Be professional. Show your personality. It’s always the last one that people get stuck on, and …

10 Highly Effective Ways to Turn Guests into Advocates

One of the best tools a business owner can have in their arsenal is a group of totally dedicated clients who not only return again and again but who will bring more clients with them. I am talking about turning a favoured guest into an advocate for your business. These are the types of guests come to your defence online …

How to Find Bad Reviews

In today’s business landscape, word of mouth has taken on a whole new structure with the introduction of social media. Potential clients are now able to interact in a way they have never been able to before, by viewing what strangers have experienced at hotels, restaurants and holiday parks. In past decades, these reviews were limited to official channels, such …

5 Tips For Conquering Your Next Interview

Interviews can be a stressful and unenjoyable experience for a lot of people, for both the person having the interview and the people running it. But it doesn’t have to be. Making sure you put your best foot forward and deliver the right perception to the interviewees can help you to stand out as the successful candidate. To make sure …

32. Amanda Kingsmith of The World Wanderers Podcast on Travelling for a Living, Running a Business with Your Partner and Crafting the Perfect Bucket List

If you work in the hospitality industry, you know how beneficial it can be to hear about other people’s success stories. Each Monday, join Adrian Easdown as he has deep conversations with successful people in the hospitality industry around the globe. If you’re involved in anyway way with caravanning, running a restaurant or working with any other sort of hospitality-based …

Technology tips for new accommodation owners

You’ve just picked up the keys to your new business and you’re itching to get started. You open the office and sitting in front of you is a big pile of books, and it dawns on you that this mass of paper is the booking system and accounts ledgers for the business. You suddenly realise that you’ll have countless late …

The Business of Booking Late

The rise of last minute booking sites in the accommodation industry has been both a boon and a bust for some accommodation businesses. While there are certain sectors of the industry that may get an increase in revenue from these sites, that isn’t the case for the entire industry. In the same way that discounting your rooms or sites can …