Adrian Easdown on Everyone has a Story, Tips for Success & How to Effectively Scale Your Business. Feedback as a business growth tool.

79. Adrian Easdown on Everyone has a Story, Tips for Success & How to Effectively Scale Your Business.

Michael Vincent is the host of The Seachange Business Podcast. Through his podcast, Michael seeks to understand the back story behind what makes business owners successful. This week’s episode of ‘That Bad Review’ Podcast is done a bit differently. Instead of asking the questions, Adrian is interviewed by Michael. By sharing Adrian’s own experiences with podcast listeners, Michael and Adrian …

Photo of Sandi-Kate Hutchins on Increase in Pet Friendly Tourist Parks, Tips for Accommodating Pets & Connecting Guests through Music

Increase in Pet Friendly Tourist Parks, Tips for Accommodating Pets & Connecting Guests through Music

After years of operating council owned caravan parks, in 2015 Sandi-Kate Hutchins and her husband purchased their own park, Prime Pet Friendly Tourist Park in Lakes Entrance, Victoria. The park was run down and only offered a couple of worn cabins to accommodate guests traveling with pets. Over the last four years, Sandi-Kate and her husband have transformed the park. …

Robert Zatta Best Western Bluegum Motel in Dubbo

77. Robert Zatta on How to Soar to the Top on TripAdvisor, the Importance of Word-of-Mouth and the Pros & Cons of Mobile Check-In

Robert Zatta’s is the owner operator of the multi-award winning Best Western Bluegum Motel in Dubbo. Five years ago, Robert and his wife Amanda embarked on a renovation of the motel’s infrastructure and an overhaul of systems and procedures. The upgrades transformed the business, taking it from an average 3 ½ star motel to a popular 4 ½* property. In …

Robert Zatta Best Western Bluegum Motel in Dubbo

How to Soar to the Top on TripAdvisor, the Importance of Word-of-Mouth and the Pros & Cons of Mobile Check-In

Robert Zatta’s family have owned the multi-award winning Best Western Bluegum Motel in Dubbo since it’s construction thirty-five years ago. In 2014, Robert and his wife Amanda, decided to take over the management of the hotel. With Amanda’s keen eye for design and Robert’s IT and sales background they embarked on a renovation of the hotel’s infrastructure and an overhaul …

Kate Mitchell talks about Personal Transformation on That Bad Review Podcast

Personal Transformation, Operating at a High Frequency and Questioning Social Norms

Kate Mitchell, ex-holiday park manager, is the co-owner of City Centre Motor Inn Armidale. Kate is constantly on the lookout for innovative tourism ventures and progressive self-development opportunities. In particular activities that will help Kate advance through to her own personal transformation.  One such opportunity recently presented itself, which involved Kate setting off on a trans pacific adventure. I was …

Kate Mitchell talks about Personal Transformation on That Bad Review Podcast

76. Kate Mitchell on Personal Transformation, Operating at a High Frequency and Questioning Social Norms

Kate Mitchell is an ex-holiday park manager and co-owner of City Centre Motor Inn Armidale. Kate’s constantly on the lookout for innovative tourism ventures and progressive self-development opportunities. This week Kate shares  tales of her most recent transformational adventure in Peru. In this week’s episode, Adrian and Kate chat about the importance of maintaining a positive mindset and the effect …

Colby Hutchinson - Director of Customer Experience (CX) & Brand Management Administration at Best Western® Hotels & Resorts on Fundamentals for Life, Working in a Data Rich, Process Poor Industry & the Benefits of Online Travel Agents (OTAs)

75. Colby Hutchinson on Fundamentals for Life, Working in a Data Rich, Process Poor Industry & the Benefits of Online Travel Agents (OTAs)

Colby Hutchinson is the Director of Customer Experience (CX) & Brand Management Administration at Best Western® Hotels & Resorts. Despite being in the hospitality game for over 25 years, Colby Hutchinson wakes up each day excited to go to work. Adrian caught up with Colby after he flew in from the United States for the Best Western Australasia National Convention. …

Adam Hutchinson on Freedom Camping Issues Tackled with Technology, Secrets to Success & Discovering Your Passion

74. Adam Hutchinson on Freedom Camping Issues Tackled with Technology, Secrets to Success & Discovering Your Passion

Adam Hutchinson is the founder of CamperMate and GeoZone, two digital solutions reshaping the Caravan & Camping Industry in New Zealand. Born from the simple desire to connect tourists with available camping facilities, the concept has since been developed into technology that is addressing significant industry problems. In this week’s episode, Adrian and Adam discuss GPS enabled apps that reduce …

Graham Perry the Managing Director for the Best Western Hotels & Resorts Australasia on Consumer Perspective

73. Graham Perry on Technology & Distribution, the Value of Partnerships & Tapping into the Consumer Perspective

Graham Perry is the Managing Director for Best Western Hotels & Resorts Australasia. Adrian and Graham caught up during the hotel group’s National Convention held at Noosa. Adrian was invited to the event as the official podcast media host.  The invitation was an innovative effort by Best Western to ensure important conversations discussed during the event were continued post conference. …

Jess Dineen Operations Manager at Noosa River Holiday Park on Empowering staff to make confident decisions

72. Jess Dineen on Empowering Staff to Make Confident Decisions, Benefits of the Award Process & Attracting New Target Markets

Jess Dineen is the multi-award-winning Operations Manager at Dineen Tourism Management and an advocate for establishing a balance between work and play. Having recently returned from a three-month trip travelling around Europe, Jess is well positioned to share her views on the effects of recharging to ensure productivity within the workplace. In this week’s episode, Adrian and Jess chat about …