For this week’s episode of ‘That Bad Review’ Podcast we do things a bit differently. Instead of asking the questions, I’m interviewed by Michael Vincent for The Seachange Business Podcast. Through his podcast, Michael seeks to understand the back story behind what makes business owners successful. I was honoured have a chat with Michael about my own experience and the knowledge I’ve gathered along the way. …
79. Adrian Easdown on Everyone has a Story, Tips for Success & How to Effectively Scale Your Business.
Michael Vincent is the host of The Seachange Business Podcast. Through his podcast, Michael seeks to understand the back story behind what makes business owners successful. This week’s episode of ‘That Bad Review’ Podcast is done a bit differently. Instead of asking the questions, Adrian is interviewed by Michael. By sharing Adrian’s own experiences with podcast listeners, Michael and Adrian …
78. Sandi-Kate Hutchins on Increase in Pet Friendly Tourist Parks, Tips for Accommodating Pets & Connecting Guests through Music
Sandi-Kate Hutchins is the owner-operator of Prime Pet Friendly Tourist Park in Lakes Entrance, Victoria. In four years, Sandi-Kate and her husband have transformed the run-down park into a popular pet friendly holiday destination. Adrian caught up with Sandi-Kate to chat about what sets her park apart from other pet friendly accommodation businesses. In this week’s podcast episode, Adrian and …
77. Robert Zatta on How to Soar to the Top on TripAdvisor, the Importance of Word-of-Mouth and the Pros & Cons of Mobile Check-In
Robert Zatta’s is the owner operator of the multi-award winning Best Western Bluegum Motel in Dubbo. Five years ago, Robert and his wife Amanda embarked on a renovation of the motel’s infrastructure and an overhaul of systems and procedures. The upgrades transformed the business, taking it from an average 3 ½ star motel to a popular 4 ½* property. In …
75. Colby Hutchinson on Fundamentals for Life, Working in a Data Rich, Process Poor Industry & the Benefits of Online Travel Agents (OTAs)
Colby Hutchinson is the Director of Customer Experience (CX) & Brand Management Administration at Best Western® Hotels & Resorts. Despite being in the hospitality game for over 25 years, Colby Hutchinson wakes up each day excited to go to work. Adrian caught up with Colby after he flew in from the United States for the Best Western Australasia National Convention. …
Technology & Distribution, the Value of Partnerships & Tapping into the Consumer Perspective
Graham Perry is the Managing Director for the Best Western Hotels & Resorts, Australasia. I was lucky enough to grab a few minutes of Graham’s time during the hotel group’s National Convention held at Noosa. I was invited to the event as the official podcast media host, in an innovative effort by the Best Western to ensure important conversations discussed …
73. Graham Perry on Technology & Distribution, the Value of Partnerships & Tapping into the Consumer Perspective
Graham Perry is the Managing Director for Best Western Hotels & Resorts Australasia. Adrian and Graham caught up during the hotel group’s National Convention held at Noosa. Adrian was invited to the event as the official podcast media host. The invitation was an innovative effort by Best Western to ensure important conversations discussed during the event were continued post conference. …
Empowering Staff to Make Confident Decisions, Benefits of the Award Process & Attracting New Target Markets
Jess Dineen, the Operations Manager at Dineen Tourism Management, recently returned from a three-month holiday travelling around Europe. I was keen to chat with Jess for this week’s podcast episode, to find out more about empowering staff so they can confidently make decisions in the absence of key management personnel. We also touch on the importance of taking time away …
72. Jess Dineen on Empowering Staff to Make Confident Decisions, Benefits of the Award Process & Attracting New Target Markets
Jess Dineen is the multi-award-winning Operations Manager at Dineen Tourism Management and an advocate for establishing a balance between work and play. Having recently returned from a three-month trip travelling around Europe, Jess is well positioned to share her views on the effects of recharging to ensure productivity within the workplace. In this week’s episode, Adrian and Jess chat about …
Operating a Successful Family Business, Achieving Results by Taking Time Out & Industry Shaping Technology
Josh Carnavas is the Managing Director of Brisbane Camperland, a successful family business. The fact that Josh’s surname is an anagram for Caravans should be enough to deem him king of all things caravan. Or perhaps the makeshift Jayco Journey mobile studio from where he participated in this week’s podcast recording paints a better picture of his dedication to the …