Hospitality Trends: The Social Messaging Gold Rush

Hospitality Trends: The Social Messaging Gold Rush

Research shows that social messaging is one of the fastest growing behaviors online today. This should come as little surprise with WhatsApp, Wechat, Viber and Facebook Messenger coming to dominate how much of the globe communicates. Look at the daily active user (the lifeblood of any application) totals for any of these platforms and you’ll find them consistently outperforming social …

In-Room Technology: What Do Your Guests Really Want?

In-Room Technology: What Do Your Guests Really Want?

As technology continues to change the way we live our lives, hotels around the world are utilising the newest in-room tech to wow their guests. At Hotel 1000 in Seattle, USA, electronic sensors have been implemented in guest rooms that can scan and determine if the room is occupied. This information is transmitted to a panel on the door which …

Aspects of Compliance That Most Businesses in the Accommodation Industry Overlook

Aspects of Compliance That Most Businesses in the Accommodation Industry Overlook

Keeping on top of compliance in your business may not be one of the most exciting aspects of managing your company, but believe me when I say that it’s one of the most important. And in my experience, it’s something that business owners often overlook. It’s not uncommon for people to have the mentality of, ‘that could never happen to …