Below you'll find a list of all posts that have been tagged as “managing business”
Need more money? Follow a budget. Need more time? Do exactly the same thing. Oddly enough, most people don’t really think of setting a time budget, however logical it may be. But the truth is that everyone could use more time (or perhaps spend the time they do have more wisely). Regardless of whether you’ve got kids, you’re the GM …
No matter what industry you’re in, everyone at one time or another will get that bad review. And, of course, that bad review is the one that sticks in your mind. So, what should you do? What’s the best way to respond and how do you move forward? Read on to see what next steps you should take after reading …
Working in the accommodation industry, especially in holiday parks, means that you live and breathe your work. For most managers, the reality of becoming consumed with work is an ever-present concern, especially when you’re on call at odd hours, or even living on site with your guests. It can make it difficult to step away and take a much-needed break …
As of February 2017, there were 2.8M Australians using TripAdvisor, bringing it in at number ten on the most popular social media platforms in Australia. This makes TripAdvisor one of the most used research tools for travellers when deciding their destinations. Making sure you have a listing you control is essential for anyone operating in the accommodation industry. Being in control …
Being in a remote area of Australia, I know the importance of being an active member of the community our accommodation business is in. The people in our neck of the woods help to deliver a great experience to my clients. From the local cafes to the tour operators, we all rely on each other to ensure our businesses survive …
When I started getting my business on Social Media I started at zero. No likes, no followers, nothing. I knew that would change eventually as more people found the business online. When I look back where I started I know it wasn’t getting used to the technology or settings things up that scared me, it was putting myself out there. …
The United Nations World Tourism Organization (UNWTO) has declared 2017 the year of sustainable tourism for development, and as such it’s little surprise that upwards of 65% of global travellers indicate they plan to stay at an eco-friendly hotel in 2017. Or that another traveler poll shows high value placed on ‘sustainable travel’ and ‘reducing environmental impact’. As what people …
The Internet is littered with opinions. From forum comments to Youtube diatribes to Yelp reviews, separating fact from fiction is challenging; and if you’re in the hospitality industry, this deluge of opinions can have particularly serious implications for your business. One estimate says that around 90% of consumers check online reviews before committing to a purchase. This (among other …
Technology has given people the ability to interact with far-away environments from the comfort of their own lounges. In the tourism industry, Virtual Reality allows prospective vacationers research options and a ‘pre-experience’ to investigate potential holiday spots, from room tours and online destination tours, through to fully immersive holiday experiences. Leading VR creators YouVisit Studios is providing access to the …
Having an online presence should be your top priority in 2017. Studies show that between 70-80% of people research a company online BEFORE visiting the small business or making a purchase with them. In the tourism industry, this is an incredibly important factor to ensure you have high occupancy rates with your accommodation. Listed below are four free and paid …
