45. Meeting Expectations, Adapting To Different Cultures and Delivering An Exceptional Service with Veronika Vermeulen

The role of any great holiday business owner is to ensure that their guests, no matter where they are, walk away with a truly great experience – one filled with memories that last a lifetime. Each Monday, join Adrian Easdown as he has enlightening chats with successful folks in the hospitality industry around Australia. If you’re involved in any way …