17. Stuart Lamont on the Beauty of Caravaning and Why Empathy is the Key to Customer Relations

In today’s tech-addled world, taking a caravan out into the Australian country can be one of the best ways to disconnect yourself from modern life. When you don’t see other humans for days while driving, it provides a cathartic sense of relief from the constant stimulation we experience. Stuart Lamont, CEO of the Caravan Industry Association, promotes caravaning as a …