The acquisition of Top Parks by Discovery Parks in 2018 resulted in the creation of Australia’s largest network of holiday parks. In this week’s episode we chat with Laura Cocking the Top Parks Business Development Manager (BDM) for WA, NT, QLD and Northern NSW. With Laura responsible for the business development for almost half the country, her understanding of the caravan and …
Holiday Park Life, the Importance of Travel & the Value of Virtual Assistants
Children of parents who operate holiday parks often learn the trade by default, never actually realising the opportunities the lifestyle presents until they spend time away from the industry. No one knows this better than Dan Fraser, owner operator of North South Holiday Park in Christchurch, New Zealand. In this week’s episode we chat with Dan about his life growing …
57. Dan Fraser on Holiday Park Life, the Importance of Travel & The Value of Virtual Assistants
Children of parents who operate holiday parks often learn the trade by default, never actually realising the opportunities the lifestyle presents until they spend time away from the industry. No one knows this better than Dan Fraser, owner operator of North South Holiday Park in Christchurch, New Zealand. Each Monday, join Adrian Easdown as he has enlightening chats with successful …
17. Stuart Lamont on the Beauty of Caravaning and Why Empathy is the Key to Customer Relations
In today’s tech-addled world, taking a caravan out into the Australian country can be one of the best ways to disconnect yourself from modern life. When you don’t see other humans for days while driving, it provides a cathartic sense of relief from the constant stimulation we experience. Stuart Lamont, CEO of the Caravan Industry Association, promotes caravaning as a …
6. The Award-Winning Margaret Shannon on Her Tips & Tricks for Success and Change in the Caravan Park Industry
Have you ever struggled to get the pricing of your park just right? Well, today on That Bad Review podcast, I spoke to a manager who’s turned pricing on its head. Margaret Shannon is an award-winning manager at Ballina Beach Village. She’s got a real passion for the caravan industry, a sharp business mind, and has come up with some …
Caravan Park Culture: The Power Of Kindness and Empathy
Let’s face it, some people like to put caravan parks into a box – stereotyping not only the people who run them but also those who visit them. Buying into these stereotypes is damaging because they’re mostly outdated and untrue. On a recent episode of the That Bad Review podcast, I chatted to Christie Hamilton about this exact issue. Christie …
How to Avoid Burnout Working in the Accommodation Industry
Working in the accommodation industry, especially in holiday parks, means that you live and breathe your work. For most managers, the reality of becoming consumed with work is an ever-present concern, especially when you’re on call at odd hours, or even living on site with your guests. It can make it difficult to step away and take a much-needed break …