Turning a passion into a career is a dream for many people, one that may seem impossible when stuck in the daily grind of life. The caravan and camping industry however, is one industry that offers a multitude of opportunities and an incredible network of individuals and organisations, that not only support everyday people to make life changing career transitions, …
58. Laura Cocking on capitalising on mentorships, industry networking & emerging trends
The acquisition of Top Parks by Discovery Parks in 2018 resulted in the creation of Australia’s largest network of holiday parks. In this week’s episode we chat with Laura Cocking the Top Parks Business Development Manager (BDM) for WA, NT, QLD and Northern NSW. With Laura responsible for the business development for almost half the country, her understanding of the caravan and …
57. Dan Fraser on Holiday Park Life, the Importance of Travel & The Value of Virtual Assistants
Children of parents who operate holiday parks often learn the trade by default, never actually realising the opportunities the lifestyle presents until they spend time away from the industry. No one knows this better than Dan Fraser, owner operator of North South Holiday Park in Christchurch, New Zealand. Each Monday, join Adrian Easdown as he has enlightening chats with successful …
56. Nick Ellis on Leveraging Your Assets, Responding to Bad Reviews and Exceptional Experiences for Guests
Hotel guests expect so much more than just a bed to sleep in and a complimentary sliver of soap these days. What they really desire is value through experiences and personal connections. Each Monday, join Adrian Easdown as he has enlightening chats with successful folks in the hospitality industry around Australia. If you’re involved in any way with caravanning, running …
55. Fancy Life as a Full-Time Traveller? Pro Podcasters Amy and Nick Share What It’s Really Like
Living life as a full-time traveller is dream of many. But does the reality live up to the expectation? Well, like a lot of things in life, the answer turns out to be yes and no. Welcome to That Bad Review. Each week accommodation industry leader Adrian Easdown talks to passionate people from across the industry who share their thoughts, …
54. Simon Owen on Engaging With Your Community, Encouraging Staff Feedback and Maintaining A Legacy
When a company takes on a new project, there are so many factors to consider. Ingenia Communities have taken on the hospitality world with a level of ingenuity and dignity that should be presented as a model for other similar businesses to follow. Each Monday, join Adrian Easdown as he has enlightening chats with successful folks in the hospitality industry …
53. Implementing Automated Systems, Adapting To Changes In Customer Communication Methods and Embracing AI Technology with Shaye Illich
We’re entering the innovation zone here at That Bad Review. There are so many exciting changes occurring within the industry, and knowing the best route to take in order to benefit our businesses the most, can be a difficult feat. Each Monday, join Adrian Easdown as he has enlightening chats with successful folks in the hospitality industry around Australia. If …
52. Embracing New Technology, Using Feedback To Implement Change and Recognising The Bigger Challenges Ahead with Peter Buttigieg
There are new exciting technological changes on the horizon for those within the hospitality industry. From customer check-in kiosks to revolutionary data input systems, we’re heading full pelt into the 21st Century. Each Monday, join Adrian Easdown as he has enlightening chats with successful folks in the hospitality industry around Australia. If you’re involved in any way with caravanning, running …
51. Danella Mitchell on The Changing Expectations of Guests, Technology’s Role Within The Industry and Prioritising Staff Training
The modern age has seen great changes within the hospitality industry. From the advancement and use of technology to the diversity and shift in the caravanning demographic, big changes are occurring. Keeping up is half the challenge, and understanding how to navigate those changes is something of an art, and takes a bit of experience. Each Monday, join Adrian Easdown …
50. Having Pride In Your Work, Avoiding Mediocrity and Asking The Right Questions with Bill Walshe
Each Monday join Adrian Easdown as he has enlightening chats with successful folks in the hospitality industry around Australia. If you’re involved in any way with caravanning, running a restaurant or working with any other sort of hospitality-based business, this podcast is perfect for you. In this landmark 50th episode of That Bad Review, I had the pleasure of speaking …