62. Mike Hill, Co-founder of Aircamp on the Timely Birth & Death of Start-ups, the Instant Generation & the Effects of Social Media Marketing

While safe players within the Start-Up Industry believe it’s best to focus energy on one start-up at a time, Mike Hill founder of multiple successful start-ups, believes timing should be the dictator behind grabbing hold of an opportunity and running with it. When Mike Hill hears someone complain about a service, or lack thereof, he would never dream of tuning …

61. Chris Hartley, CEO of Global Hotel Alliance on Global Audiences, Artificial Intelligence & Millennial led Sustainable Tourism

Chris Hartley, CEO of Global Hotel Alliance shares the importance of providing a global voice to independent and family owned hotels and hotel collections. Adrian and Chris discuss the history of the hotel industry and the increasing need for local, privately owned hotel businesses to pool resources to compete with mega brands. They chat about the important role Artificial Intelligence …

60. Steven Wright, CEO of BIG4 Holiday Parks on Dealing with Industry Disruption, Risk Appetite & Being Your Authentic Self

This week Steven Wright, CEO of BIG4 Holiday Parks chats about his incredible career rubbing shoulders with some of Australia’s finest sportspeople. We discuss Steven’s experience in dealing with industry disruptions and his tendency towards taking educated risks, all while trying to be the most authentic version of himself. Each Monday, join Adrian Easdown as he has enlightening chats with …

59. Transforming a transient client base into a thriving repeat community, industry awareness & catering to niche markets

Turning a passion into a career is a dream for many people, one that may seem impossible when stuck in the daily grind of life. The caravan and camping industry however, is one industry that offers a multitude of opportunities and an incredible network of individuals and organisations, that not only support everyday people to make life changing career transitions, …

58. Laura Cocking on capitalising on mentorships, industry networking & emerging trends

The acquisition of Top Parks by Discovery Parks in 2018 resulted in the creation of Australia’s largest network of holiday parks. In this week’s episode we chat with Laura Cocking the Top Parks Business Development Manager (BDM) for WA, NT, QLD and Northern NSW. With Laura responsible for the business development for almost half the country, her understanding of the caravan and …

57. Dan Fraser on Holiday Park Life, the Importance of Travel & The Value of Virtual Assistants

Children of parents who operate holiday parks often learn the trade by default, never actually realising the opportunities the lifestyle presents until they spend time away from the industry. No one knows this better than Dan Fraser, owner operator of North South Holiday Park in Christchurch, New Zealand. Each Monday, join Adrian Easdown as he has enlightening chats with successful …

56. Nick Ellis on Leveraging Your Assets, Responding to Bad Reviews and Exceptional Experiences for Guests

Hotel guests expect so much more than just a bed to sleep in and a complimentary sliver of soap these days. What they really desire is value through experiences and personal connections. Each Monday, join Adrian Easdown as he has enlightening chats with successful folks in the hospitality industry around Australia. If you’re involved in any way with caravanning, running …

54. Simon Owen on Engaging With Your Community, Encouraging Staff Feedback and Maintaining A Legacy

When a company takes on a new project, there are so many factors to consider. Ingenia Communities have taken on the hospitality world with a level of ingenuity and dignity that should be presented as a model for other similar businesses to follow. Each Monday, join Adrian Easdown as he has enlightening chats with successful folks in the hospitality industry …

53. Implementing Automated Systems, Adapting To Changes In Customer Communication Methods and Embracing AI Technology with Shaye Illich

We’re entering the innovation zone here at That Bad Review. There are so many exciting changes occurring within the industry, and knowing the best route to take in order to benefit our businesses the most, can be a difficult feat. Each Monday, join Adrian Easdown as he has enlightening chats with successful folks in the hospitality industry around Australia. If …