Before diving into the chasm of online holiday booking sites, it might be worth your while considering a travel agent. These guys have the inside scoop and are your best bet for constructing a stress-free, money saving, tailor-made holiday just the way you want it. On the latest episode of That Bad Review, I spoke to Allen Suss. Allen is …
Finding a kick-ass accommodation business in a spectacular location is like winning the lottery. My wife and I spent ages looking for the right spot for our business and were very lucky in finding Evans Head. The park did need some care when we started managing it, but the facilities it offered were outstanding. We know how lucky we are, …
Everything is unique about Paronella Park. If you ask anyone who has visited the park I think they would all agree it’s an exceptional little gem. A haven of trees, castles, fountains and lots of hidden surprises, it’s truly a wonder. Thanks to the current owners Mark and Judy Evans, the park had gone from near dilapidation to award-winning success …
Working in the accommodation and tourism industry, I know how important reviews can be to a business. I also know plenty of businesses who are still not maximising every opportunity they can to seek out guest reviews, and leave it up to fate that they will come in on their social media. I like to remove as much chance from …
That Bad Review is a podcast about handling negative feedback in the accommodation industry, but it’s also a show meant to help you navigate the pitfalls of professional life. Our last episode featured Cameron D’Arcy. He’s the co-founder of both media production company Brightworks and Sierra Escape, a luxury eco glamping destination in Mudgee, NSW. Besides being super successful, he’s …
Managing your own business is certainly one of the most rewarding things you can do, and when you have it running like a ship on a clear glass ocean it can feel like you have reached the pinnacle. It’s not uncommon at this point for you to disrupt that calm with expanding your business to include one or maybe even …
The latest episode of That Bad Review was something of a switch-up. Instead of bringing a guest from the accommodation industry on the show to pick their brain, I was the interview subject on Should I Start a Podcast, run by my good friend Ronsley Vaz. Ronsley and I went over everything from what we would do with six months …
Getting that manager role is a time when you can kick up your heels and really celebrate your achievement. Moving up the ladder in any organisation means you have put the hard work in and spent long hours making sure things work well in the business. Working on advancing your career is a job on its own, so after the …
This week’s episode of That Bad Review features Elysha Loiterton of Campstay. Campstay is a startup that helps consumers make reservations at camp spots and holiday parks in Australia and New Zealand. Elysha had a lot of interesting things to say about the accommodation industry — the rise of micro-influencers, keeping your mood up when running a business, etc. But …
Imitation is the sincerest form of flattery, the old saying goes. But what happens when you look over the fence at the bloke down the road and it fills you with complete dread? Why is he doing so well? Why aren’t I as good as him? WHY DIDN’T I THINK OF THAT?!? It’s bad enough living with your own self-doubts, …
